• providing details of medical assistance (hospital, clinic, doctor’s surgery, on-duty service - address and phone number)
• providing details of paediatric assistance (hospital, clinic, doctor’s surgery, on-duty service - address and phone number)
• providing details of a dentist’s surgery (address, phone number - on-duty service)
• providing details of pharmacies (address, phone number - on-duty service)
• providing details of on-duty veterinary services

• Overall arrangement of home care
• General medical advice over the phone, in matters related to children
• Recommending rehabilitation centres
• Recommending ambulances
• Recommending hospitals according to need and category
• Recommending accommodation near the hospital, making reservations for the visits of close relatives

A second medical opinion refers to resolving difficult problems incurred in connection with the diagnostics or therapy related to a given illness by involving an external professional. When using this service, by consulting an independent specialist, the patient obtains confirmation as to whether the previous diagnostics or the therapy planned or in progress is appropriate or not. This objective professional control is more than providing a simple confirmation; it also ensures that the most advanced examination and treatment principles are applied. The great advantage it offers is that it reinforces trust between doctor and patient.